Onlyspins Privacy Policy

What We Collect and Who Is Responsible for It

Onlyspins is operated by Dreamline Ventures SRL under Tobique Gaming Commission licence number 0000071, registered in New Brunswick, Canada, and that entity acts as the controller of the personal data described in this policy. At registration we collect your email address, password, full name, date of birth, phone number, residential address and currency preference. Once you deposit or withdraw we hold the associated payment and transaction records, and where verification is required we hold copies of your Australian driver’s licence, passport or Medicare card together with a proof of address document. Technical data including your IP address, device type, browser and session logs is recorded automatically, and cookies are set as described below. If you believe your data has been mishandled you are entitled to raise the matter with the data protection authority in your own country of residence after first attempting to resolve it with us directly.

Why We Process Your Information

Your data is processed to open and administer your account, to process deposits and withdrawals, to run the wagering and bonus systems, and to meet anti money laundering and know your customer obligations attached to the Tobique Gaming Commission licence. The legal basis for most of this processing is the performance of the account agreement between you and Onlyspins, with anti money laundering checks processed under a separate legal obligation rather than your consent. Cookies fall into three categories: essential cookies that keep you logged in and remember your session, analytics cookies that measure how the site is used, and marketing cookies used for retargeting on other platforms. Essential cookies cannot be disabled without breaking core site functionality, while analytics and marketing cookies can be declined from the cookie banner shown on your first visit or adjusted later from your browser’s cookie settings.

Your Rights Over Your Personal Data

You have the right to request access to the personal data we hold about you, to have inaccurate data corrected, and to request deletion where retention is not required for an active legal or regulatory obligation. You can also request that processing be restricted, object to processing carried out on a legitimate interest basis, and request a portable copy of the data you provided directly to us. Requests of any of these kinds are handled through the contact details at the end of this policy and are actioned once your identity has been confirmed.

Where Your Data Is Stored

Because Onlyspins operates under an offshore licence issued in New Brunswick, Canada, rather than an Australian one, data belonging to Australian players is processed and stored outside Australia. Submitting your data through registration is treated as your acknowledgement of this cross border processing arrangement for the purposes of operating your account.

What Happens to Your Data After You Close Your Account

Financial transaction data is not retained on Onlyspins servers once a payment has finished processing. Account and KYC records are kept for as long as required to meet anti money laundering recordkeeping obligations and to resolve any outstanding dispute, after which they are deleted from active systems. Closing your account does not by itself trigger deletion where a regulatory retention period is still running.

Sharing Your Data with Our Partners

Player data is not sold to any third party. It is shared only where necessary to run the service, with the categories of recipient set out below.

Each recipient only receives the data needed to perform its specific function, such as a payment provider receiving transaction details rather than your full account history.

Contacting Us About Your Data

Requests concerning access, correction, deletion or any other right described above should be sent to [email protected]. Include your registered account email in the request so that we can locate your record and confirm your identity before acting on it.