Onlyspins Legal Notice
Who Operates and Is Responsible for Onlyspins
Onlyspins is operated by Dreamline Ventures SRL, registered in New Brunswick, Canada. Correspondence relating to the operation of the site should be sent to [email protected] rather than to a postal address, since no separate registered office address is published for player-facing correspondence. Dreamline Ventures SRL is responsible for the content published across the site, including the game descriptions, promotional text and account terms, and holds final editorial control over anything that appears under the Onlyspins name.
Copyright in the site’s own text, layout and branding belongs to Dreamline Ventures SRL, while the games themselves, along with their names, characters and trademarks, remain the property of the studios that built them, among them Pragmatic Play, Evolution Gaming, NetEnt, Play’n GO, Big Time Gaming, Microgaming and Red Tiger Gaming. Reproducing screenshots, logos or promotional copy from this site for use on another commercial platform requires written permission from Dreamline Ventures SRL, separate from any rights the individual game studios hold in their own titles.
How to Escalate a Complaint
A complaint about your account, a transaction or a game outcome should first be raised through live chat or by email to [email protected], since most issues are resolved directly at that stage. Provide your registered email, the date of the transaction or session in question, and a description of the outcome you expected, so the support team does not need to request the same details a second time.
If a complaint is not resolved to your satisfaction through our own support process, it can be escalated to the Tobique Gaming Commission, the authority responsible for the operator’s licence, which handles disputes that fall outside what customer support is able to settle internally. Keep a copy of your correspondence with our support team, since the regulator will typically ask to see the outcome of that first-stage complaint before opening its own review.
Content From Outside Sources
Where pages on this site, particularly the responsible gambling section, link to external organisations, those links are provided for reference only. Dreamline Ventures SRL does not control and is not responsible for the content, accuracy or availability of any external site reached through a link published on Onlyspins.
Our Licence and Its Limits
| Detail | Value |
|---|---|
| Licensing authority | Tobique Gaming Commission |
| Licence number | 0000071 |
| Jurisdiction of issue | New Brunswick, Canada |
| Operator | Dreamline Ventures SRL |
This is an offshore gambling licence. It does not represent authorisation from any Australian regulator, and nothing on this site should be read as a claim of Australian domestic licensing. Players are responsible for satisfying themselves that participating in online gambling with an offshore operator is permitted where they reside before registering an account.
Contact Details
For anything covered by this notice, including licence verification requests or content responsibility queries, write to [email protected].